Question 1

How quickly will my order arrive?

Accepted Answer

We aim to despatch each order within 7 working days and you should receive your items within 21 days, in practice you are likely to receive your purchased items much earlier than this.
 
During restrictions, we may take longer than normal to complete an order.
 
If you have ordered more than 1 item, it is possible you may not receive them all at the same time.

Question 2

What is the condition of your products?

Accepted Answer

If an item is listed in a 'NEW' section, then these items are new in a new condition.
 
Items listed under a '2nd Hand' or 'pre-owned' section are items that are not new. The condition of these items will be in a used condition. We endeavour to describe any especially noticable wear and tear and where possible show in the photograph, to eneable you to make an informed decision whether to buy.

Question 3

Can I buy direct?

Accepted Answer

Yes, all of the items that are available online can also be purchased in person from the Museum Shop. Some items may not be on display, so please ask a member of staff.
 
Our normal opening hours are 10:00am to 4:30pm
on Wednesdays, Saturdays, Sundays and Bank Holidays
 
However during restrictions these hours may differ or we may be closed.
 
Please check, that we are open, before travelling.

Visa

Visa

Mastercard

Mastercard

American Express

American Express

Discover

Discover

JCB

JCB

Diners Club

Diners Club

UnionPay

UnionPay

PayPal

PayPal

Apple Pay

Apple Pay

Google Pay

Google Pay

Amazon Pay

Amazon Pay

Samsung Pay

Samsung Pay

Stripe

Stripe

Square

Square

Klarna

Klarna

Afterpay

Afterpay

Affirm

Affirm

iDEAL

iDEAL

Maestro

Maestro

Bancontact

Bancontact

Giropay

Giropay

SOFORT

SOFORT

Alipay

Alipay

WeChat Pay

WeChat Pay

Trustly

Trustly

Interac

Interac

Verifone

Verifone

Worldpay

Worldpay

Payoneer

Payoneer

Skrill

Skrill

Neteller

Neteller

PaysafeCard

PaysafeCard

Wise

Wise

Razorpay

Razorpay

PayU

PayU

Braintree

Braintree

BlueSnap

BlueSnap

Adyen

Adyen

Authorize.Net

Authorize.Net

Mollie

Mollie